Frequently asked questions
Everything most teams ask before switching from spreadsheets.
If you need something more specific, contact support and we can walk through how Charity Donor Log fits your donor-record workflow.
What is Charity Donor Log?
Charity Donor Log is a donor record-keeping app for nonprofits and charitable organizations. It helps teams store donor contact information, giving history, notes, documents, and exports in one organized place.
Who is it for?
It is designed for smaller organizations that need reliable donor records without the cost and complexity of a large enterprise CRM. That includes nonprofits, foundations, faith communities, PTAs, arts groups, and neighborhood organizations.
How much does it cost?
There is one Starter plan at $14.99 per month. It includes donor records, giving history, document storage, CSV export, and up to five custom fields for one organization workspace.
Is there a free trial?
Yes. New accounts start with a 7-day free trial and no credit card is required to begin.
Can I use it on my phone?
Yes. The app is mobile-friendly and can be used from desktop, tablet, or phone so donor records remain available wherever your team is working.
What can I store for each donor?
You can keep contact details, gift history, payment method, notes, uploaded documents, and up to five custom fields per donor record.
Can I export my donor data?
Yes. CSV export is included so you can create reports, prepare mailings, or keep a backup of your records.
How do I cancel?
You can manage or cancel your subscription from the billing area in your account through the Stripe customer portal.
Need a closer look?
See the workflow before you commit.
Review the product flow, then start a trial when your team is ready.